Privacy Policy
Katherine (Kate) Disley Privacy Notice
Your privacy is very important to us. The Privacy Policy provides you with information on how we collect, use, share and store your Personal Information when you use our services. This Privacy Policy describes how Katherine Disley T/A Kate Disley is committed to protecting your privacy. For online consultations and classes we use Zoom and you can view their Privacy Policy here.
Please read carefully through all sections of this Privacy Policy. This Privacy Policy may be changed from time to time and the governing version will be posted on the website.
Kate Disley respects your privacy and shares your concern about the security of data you submit to us. Our privacy policy explains the information we collect, how we use and protect it, and how to access and update your information.
Our contact details
Questions or comments about this Privacy Policy may be submitted by mail to the Data Controller at the address below or via email to
Miss Katherine (Kate) Disley: 21 Hiddleston Avenue, Benton, Newcastle, NE7 7NJ
katedisley@sportsmassagenortheast.co.uk 07731314053 www.sportsmassagenortheast.co.uk
What type of information we have
Personal identification information (name, email address, phone number and DOB) is information that, either alone or in combination with other information collected, identifies an individual. Depending on the nature of services we will collect other information necessary to provide these services to you. Sports massage and Pilates consultations will include information such as your medical history. We do not collect any more Personal Data from you than what we have determined is needed for us to provide the Services or that you have decided to share with us to personalise the Services, and to comply with applicable laws.
We receive email questions from current and potential customers. We answer the emails but do not use the email addresses for any other purpose.
How we get the information
We collect data through consent forms for treatment and participation in classes. We collect patient notes on medical health with regards to treatment. These are stored online in a secure cloud storage system
What we do with the information
Kate Disley collects information you provide to us. Typically this is collected via a web application/email or consent form and stored in a secure cloud environment. We will keep your data provided to us for a minimum of seven years (in line with guidance from the SMA - The Association for Soft Tissue Therapists).
Kate Disley uses the information we collect to administer and operate the services provided to you. We do not share your publicly identifiable information with third parties expect with your express permission.
Your data protection rights
If you believe the data we hold on you is incorrect, you may correct, amend or delete submitted account information that is inaccurate at any time by contacting us at katedisley@sportsmassagenortheast.co.uk
You may request deletion of your personal identifiable information by contacting the data controller at sportsmassagenortheast.co.uk. However any medical records are stored for a minimum of seven years. Once this period has expired, we will delete your data.
You have the right to request copies of your personal data from Kate Disley.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data. https://ico.org.uk/
22/07/2020 Last Updated